Senior DevOps Engineer - MoJ - G7

We’re recruiting for a Senior DevOps Engineer here at Justice Digital, to be part of our warm and collaborative Digital Infrastructure and Security Operations (DISO), part of our technical services team.

This role aligns against Senior DevOps Engineer from the Government Digital and Data Framework

DISO is part of Technology Services in Justice Digital, a modern and diverse workplace that promotes a healthy work-life balance and flexible working options.

The DISO service areas are:

●       WAN – ownership of our Wide Area Network and Gateway services both internally & externally provided.

●       LAN – ownership of our wired & WiFi Local Area Network services both internally & externally provided, and our Physical Infrastructure field services.

●       Voice – ownership of our digital, analogue and IPT Voice & Unified Comms services.

●       Video – ownership of our Video conferencing services, procedural video services including pre-recorded evidence.

●       Hybrid Cloud – ownership of our Azure hosting offer, on-premise hosting, testing and monitoring and integration services

●       Infrastructure Automation Team – ownership of our AWS infrastructure and automation offering.

DISO designs, builds and supports user-centred digital and technology services for the justice system: services that make a real difference to our staff and users. Millions of people every year interact with our services, and DISO plays an important role in improving access to justice and making communication and connectivity experiences simpler and more efficient for all users.

We want to hear from people who want to make a difference by building excellent services that meet user needs and change their experience by creating a simpler, faster and better system for everyone. Our mission is to deliver a world-class justice system that works for everyone in society.

As a Senior DevOps Engineer at MoJ, you will work with colleagues across Technology Services and build strong relationships with Service Owners, Information Security, Customer Service Operational Teams, Delivery Managers, Product Managers and other key stakeholders. You will share knowledge of tools and techniques with the wider team and community.  You will be comfortable working across multi-disciplinary teams and flexible enough to adjust, at short notice, to immediate demand. 

The role will provide a dedicated 3LS support function dealing with service requests, tickets and major incidents. Occasionally you will participate in support during Out of Hours (OoH), for which you’ll be paid an allowance and further payment if dealing with incidents.

To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025

Key Responsibilities:

Engineering Management

●       You ensure the correct implementation of standards and procedures, identify capacity issues, stipulate the required changes, and instigate these. You know how to initiate remedial action.

●       You know about information security and can design solutions and services with security controls embedded, specifically engineered as mitigation against security threats as a core part of the solutions and services.

●       You can analyse current processes, identify and implement opportunities to optimise processes, and lead and develop a team of experts to deliver service improvements. You can help to evaluate and establish requirements for the implementation of changes by setting policy and standards

●       You know how to use a modern standards approach and guide others to use it as well.

●       You have designed, implemented and supported infrastructure services to a user base over 10,000 spread across many sites.

Technical Skills

●       You collaborate with others to review specifications and use these agreed specifications to design, code, test and document programs or scripts of medium-to-high complexity, using the proper standards and tools.

●       You can design systems characterised by medium levels of risk, impact, and business or technical complexity. You know how to select appropriate design standards, methods and tools and ensure they are applied effectively. You can review the systems designs of others to ensure the selection of the right technology, efficient use of resources and the integration of multiple systems and technology.

●       You understand the difference between user needs and the desires of the user. You can prioritise and define approaches to understand the user story, guiding others in doing so. You can offer recommendations on the best tools and methods to be used.  

●       You will have knowledge/experience with DHCP/DNS Services and Network Access Control.

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!

Person Specification

Essential

●      Proven experience working in a DevOps environment.

●      Proven experience providing technical support and assistance to junior staff and users.

●      You can apply a modern standards approach competently and guide others.

●      You have been involved in systems designs to ensure the selection of appropriate technology, efficient use of resources and the integration of multiple systems and technology.

●      You can share evidence of automating the deployment of whole systems, or systems components, across multiple environments using code.

●      You will have good working knowledge of one or more of the following:

-        Ruby, Python, PowerShell and C#

-        Kubernetes, Docker, Pester, Azure DevOps

-        AWS or Azure for infrastructure

-        Terraform for infrastructure provisioning

-        Github and Github actions for code management

-        Grafana, Prometheus or SolarWinds

Willingness to be assessed against the requirements for SC clearance

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

Benefits

●      37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.

●       A £1k per person learning budget is in place to support all our people, with access to best in class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms

●       Staff have 10% time to dedicate to develop & grow

●      Generous civil service pension based on defined benefit scheme, with employer contributions of 28.97% from April 1st 2024 (Contribution Rates)

●      25 days leave (plus bank holidays) and 1 privilege day usually taken around the Kings’ birthday. 5 additional days of leave once you have reached 5 years of service.

●      Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!

●      Wellbeing support including access to the Calm app.

●      Bike loans up to £2500 and secure bike parking (subject to availability and location)

●      Season ticket loans, childcare vouchers and eye-care vouchers.

●      5 days volunteering paid leave.

●      Free membership to BCS, the Chartered Institute for IT.

●      Some offices may have a subsidised onsite Gym.

How to Apply

Candidates must submit a CV and Supporting statement (no more than 750 words) which describes how you meet the requirements set out in the Person Specification above.

Candidates who do not submit both a CV and a separate statement of suitability will not be invited to interview.

Within your statement of suitability, please focus on demonstrating how you meet the following essential criteria which are being assessed at the pre sift and sift stage;

-        Proven experience in a DevOps environment

-        Proven experience providing technical support and assistance to junior staff and users.

-        You can share evidence of automating the deployment of whole systems, or systems components, across multiple environments using code.

-        You will have good working knowledge of one or more of the following:

-        Ruby, Python, PowerShell and C#

-        Kubernetes, Docker, Pester, Azure DevOps

-        AWS or Azure for infrastructure

-        Terraform for infrastructure provisioning

-        Github and Github actions for code management

-        Grafana, Prometheus or SolarWinds

In Justice Digital, we recruit using a combination of the Digital, Data and Technology Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:

●       Managing a Quality Service

●       Making Effective Decisions

●       Leadership

Your application will be reviewed against the Person Specification above by a diverse panel. 

Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference. This will include a short, in time exercise, using Sudo Code at the start, details of which will be released once invited to interview.

Should we receive a high volume of applications, a pre-sift based on the technical requirements of the role, specifically AWS, will be conducted prior to the sift.

Should you be unsuccessful in the role that you have applied for but demonstrated the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and potentially offer you the position without the need for a further application.

A reserve list may be held for a period of up to 12 months from which further appointments may be made.

Terms & Conditions

Please review our Terms & Conditions which set out the way we recruit and provide further information related to the role and salary arrangements.

If you have any questions, please feel free to contact recruitment@digital.justice.gov.uk

Person specification

Please refer to attached job description